Challenging Training
Found Challenging in the category of Health & Safety Courses.
Difficult conversations. How can you prepare? Performance management and communicating bad news such as redundancies. Learn how emotional intelligence can impact effective communication, and can help you to navigate conflict. We explore how to thoroughly prepare and plan for difficult conversations and delve into the cultural aspects which are vital considerations in an increasingly multicultural society.
Course Lessons, Challenging Menu: The Impacts of Difficult Conversations, Preparation & Planning for Difficult Conversations, Effective Communication Strategies, Emotional Intelligence, Navigating Conflict during Difficult Conversations, Cultural Considerations
Challenging Related Tags: emotional intelligence, performance, management, cultural, conflict, preparation, planning, supervisor, manager, team leader, director, stress, team, challenging conversations, communication, active listening, behaviours, popular, level 3,
Read more about Challenging Management Conversations Course...
Found Challenging in the category of Medical & Care Courses.
Understand this complex and vulnerable condition to communicate, promote independence and reassure family members. Enable lifestyles to accommodate changes while anxiety is reduced for everyone involved.
Course Lessons, Challenging Menu: Introduction, Defining Dementia, Signs & Symptoms of Dementia, Diagnosing Dementia, Communication & Interaction, Promoting Independence, Supporting Behaviours, Family Members and Carers, Multi-Agency Support, Assistive Technologies, Health and Well-Being, Supporting you to support Dementia
Challenging Related Tags: dementia, care, symptoms, sufferer, independence, challenging, behaviour, safeguarding, health and safety, elderly, vulnerable, social, level 2,
Found Challenging in the category of Health & Safety Courses.
Exploring our own prejudices, ideas, attitudes, behaviours and actions to develop the ability to be more proactive and challenging in promoting equality and diversity in the workplace.
Course Lessons, Challenging Menu: Equality, Diversity & Human Rights
Challenging Related Tags: equality, diversity, diverse, anti-discrimination, discrimination, empower, perspective, rights, responsibilities, society, stereotype, attitude, gay, bisexual, transgender, lesbian, understanding, prejudice, damage, relationships, communication, background, ability, abilities, age, culture, religion, belief, gender, award, level 3, lgbtq, lgbt,
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